Fluent Support is a self-hosted support desk and ticketing system for WordPress. It enables you to manage customer queries, offer ready support with saved replies, automate workflows, and so much more; without ever having to leave your WordPress dashboard!
It is a superfast, reliable, and efficient customer support solution for any business.
Current Pricing: For detailed pricing plans, check here.
Fluent Support Pros
Fluent Support Cons
Fluent Support Review: Our Thoughts
Fluent Support is an easy-to-use support plugin for WordPress which provides an experience similar to Helpscout right into WordPress. It is built as a Single Page Application (SPA) with VueJS & REST API which makes this plugin blazing fast without any clutter.
The integrations with various plugins like – Learndash, LifterLMS, EDD, Woocommerce, etc. makes this plugin a game-changer, as you can get all your customer information alongside a ticket. You can get an overview of their purchase history, LMS progress, or FluentCRM profile.
The most powerful feature of this support plugin is the Email piping feature (Let users open a support ticket via email) and the ability to send notifications as well as directly reply to support tickets from other messaging services like Telegram and Slack. No, other support plugins currently have a feature like this and that is what makes Fluent Support unique.
To sum up, Fluent Support can easily replace any SAAS solutions and you can provide support to your customers right from your WordPress dashboard which makes it an attractive choice for any business. It is also way cheaper compared to any Helpdesk or support system in the market.
We would highly recommend it to anyone looking for a great Support plugin that is easy to use, low cost, and packed with features.
What is your favorite WordPress Helpdesk or Support plugin? Let us know in the comments section below.